I'd like to see additional options for signature experiences that do not take the signer out of the existing embedded application experience with the immediate presentment mode. Today, our customers are required to be redirected to AssureSign's signing page, which has limited customizability and results in a degraded customer experience since they are taken out of the application. We would like the experience to be seamless with our application as much as possible. This may be likened to a "headless" API.
Date
Votes
2 comments
-
Donald David
We do have per account settings that allow the signing page header to be hidden. Yes, some improved customizability is something we are discussing, and we have also discussed possibilities of allowing the page header to be hidden on a per-envelope basis.
However, that would still require you embed our page in your site. Can you explain if you mean something else?
-
David Yip What we are looking for is options that allow us to make the signature experience as seamless as possible to our customers who are using our application. The iFrame approach is not recommended, but would get us closer to an ideal experience as compared to redirecting outside of the application experience, then redirecting back to our app after signature. Our customers are wary of being taken out of one familiar, branded experience, to another.
I don't know if this is even a possibility, but if we could capture an electronic signature via purely APIs (headless), that would be ideal. I could be completely oversimplifying things and due to regulatory or technical considerations this may be completely a non-starter, but I've gotten a lot of questions in this space, especially as it compares to other signature vendor offerings.
Please sign in to leave a comment.