Upcoming Browser Compatibility and Encryption Protocol Changes

Last updated 2016-08-03 12:26:58 UTC

At AssureSign we are committed to providing a platform that continues to mature and evolve in the ever-changing world of technology. Our software engineers make use of newer capabilities that may only be available in modern, up-to-date browsers which also provide improved security and performance. Towards this end we are making several changes that will go into effect on 12/31/2015.

Internet Explorer 8

We will be discontinuing support for Internet Explorer 8 on 12/31/2015. After this date we will no longer work to ensure the compatibility of our service with Internet Explorer 8 and users of that browser may experience issues.

We've conducted an analysis and verified that only a small percentage of our user base is accessing AssureSign via Internet Explorer 8. However, we recommend that all customers review their current browser deployments and take any necessary steps to upgrade prior to that date.

TLS 1.0 and TLS 1.1

In addition to the aforementioned change to drop support for Internet Explorer 8, we will also be dropping support for the TLS 1.0 and TLS 1.1 encryption protocols on 12/31/2015. These versions of TLS suffer from several cryptographic flaws which may enable attackers to conduct man-in-the-middle attacks or decrypt communications between the affected service and clients.

Of particular note, Internet Explorer 8 does not support the newer and more secure TLS 1.2protocol, so the drop of support for the older protocols will require users to switch to a newer browser. We also recommend that any clients utilizing custom SSL proxies or custom integration from older server environments should review their systems to ensure that they can communicate with AssureSign via the TLS 1.2 protocol.

If you have any questions or concerns regarding these change, please contact support via a new discussion.